Orders are delivered within 5–7 business days across most pin codes in India.

Yes — shipping is free on all orders above ₹999. Orders below that are charged a small shipping fee, shown clearly at checkout.

Yes — once your order ships, you'll receive a tracking link by email and SMS. You can also check status anytime on our Track Your Order page.

If your order hasn't shipped yet, contact our support team as soon as possible and we'll do our best to update the address before dispatch.

We accept all major credit and debit cards, UPI, net banking, and popular wallets, processed securely through our payment gateway.

Yes, COD is available on all orders for a flat fee of ₹40, added at checkout.

Yes — you get a flat 10% off when you pay online instead of choosing Cash on Delivery.

Yes. Payments are handled by trusted, PCI-compliant payment processors — EVVOLIFE never sees or stores your full card details.

We offer easy returns if your product arrives damaged in transit or is defective. Requests must be raised within 7 days of delivery.

Email us at contact@evvolife.com with your order ID. For damaged or defective items, you'll need to share your unboxing video, recorded within 24 hours of delivery, showing the issue clearly — this is required to process the request.

Yes, replacement is available for eligible returns as an alternative to a refund — just let us know your preference when you raise the request.

Refunds are issued as store tokens, not cash back. Once the returned product reaches our warehouse and passes inspection, the token is credited to your account and can be used toward your next purchase.

Orders can be cancelled free of charge as long as they haven't been packed for dispatch yet. Contact us as early as possible to request a cancellation.

No — you can check out as a guest. Creating an account just makes it easier to track orders and reorder favourites.

Email us anytime at contact@evvolife.com — we aim to respond within one business day.